WeBuyCars Reviews and Testimonials
Happy customers share their experiences.
As South Africa’s number one car buying and selling service, WeBuyCars buys and sells thousands of vehicles every month. As such, we serve and support thousands of South Africans on a monthly basis. Here at WeBuyCars, you, our valued customers come first. We place great importance on our customers’ needs and try our very best to ensure that every customer experience at WeBuyCars not only adheres to our finely structured customer care policy, but also leaves you feeling satisfied with our service. This WeBuyCars Reviews and Testimonials page is developed to give our potential customers the opportunity to find out more about WeBuyCars and how we strive to give our valued customers service that is unrivalled in the second-hand automotive industry. These WeBuyCars reviews were submitted on our various social media pages and represents genuine experiences customers have had with WeBuyCars. We pride ourselves in that, dealing with a large amount of customers every month, whether telephonically, via social media or physically assisting them with selling or buying a car, our customers remain in awe with our service. In the rare occurrence that a client is not 100% satisfied with their experience, we give our best effort to assist by attending to their needs quickly, patiently and with understanding of each unique situation to the best of our abilities. If you find yourself to be curious about what customers had to say about WeBuyCars, feel free to read through the following WeBuyCars reviews and testimonials.
"Wow you guys are amazing!! I did an online query this morning, your guy, Delon Peters, came over within an hour. Inspected, test drove, and gave a good offer. We accepted, signed contract, and a deposit was paid immediately into my account. Absolutely phenomenal! Best service I have experienced in a very very long time! Thank you!!"
"After reading all the negative comments I was sceptical about using WeBuyCars but as I am moving overseas and needed to sell my car with still having a small settlement I thought using a dealer would be easier. I got quotes from other dealers that were rather low for what my car was worth so I took a chance and did an online enquiry. When submitting the details for my car I was as truthful as possible and received an estimated sms. Some reviews weren't great about the estimate and what people were really offered but had to see for myself. I originally contacted WeBuyCars 3 months earlier and was contacted by Hein, he told me it would be best to contact me closer to the time which he did before I had to. At my own convenience he came to see me, took my car for a drive and quoted me the same as my estimate. I was happy with the offer and decided to go ahead, we completed the paperwork on the Friday he came through and settled my finance bank the same day. All of the above in less than 45 min. As it was long weekend and I still wanted the use of my car he agreed to only collect the next Tuesday and pay me the difference in my bank account that morning. The money reflected immediately and I said farewell to my Chevy Spark. I must say I was blown away by the service and would recommend Hein from WeBuyCars to anyone selling their car "
"WeBuyCars, what an awesome car I got from you. The feeling when you walk into the warehouse is just something you can't describe. We bought our car from TUMI at the Johannesburg South Branch and his service was outstanding. I would definitely buy a car from you again my friend, you were awesome. From walk in to paperwork to drive out of the warehouse with my new car happened within a hour. I would definitely recommend TUMI if you want to buy a car from the Johannesburg South Branch. #TUMI #SHORTY"
"It's been a few weeks since I sold my car to WeBuyCars but the service I received was something I wont easily forget! From the minute I sent in my request to the minute they took my car was absolutely effortless and a breeze! Thank you to Marcel, for the absolutely incredible customer service and patience! I dreaded selling the car and feared having to go through the stress of finding a buyer and trusting the buyer when I did eventually find one but WeBuyCars took the stress out of absolutely everything!"
Huge facility with an enormous amount of cars! You should surely find something that fits your requirements. Prices are generally excellent. You will not know the background of the car nor its previous owner so there is always some risk.
"Wide range of public-sourced vehicles of all types, all nicely documented with make, model, year, price etc.. Clean sales floor with logical setup & helpful staff."
"I was at WeBuyCars Silver Lakes on the 6th of July 2019. I bought a car which happened to die next to the road on my way back home. I phoned Duan the sales person that assisted me very friendly and professionally, I explained the situation and he spoke to Francois the manager at Silver Lakes. They were all very friendly and helpful and assisted me in getting another car and ensuring that the second car is functioning properly. All very professional. super friendly. Thank you to them all. I will definitely buy my next car from them again... 5 star service...."
"Very impressed with service rendered. Paperwork dealt with under an hour and a half."
Selling a car that has been your daily driver for over 5 years is like losing a family member. WeBuyCars made the the process of saying goodbye to my Jeep Compass so smooth and effortless that it made the experience a whole lot less painful for me. From their more than fair offer on the vehicle to picking the vehicle up from my home without the need to arrange lifts to drop it off somewhere, instant deposit payment on signing the agreement and instant settlement with Wesbank on collection of the vehicle - their customer journey is incredible and Nico Vermaak's service was flawless. Thanks We Buy Cars: The Car Supermarket, I will gladly recommend you to anyone who is looking to sell their vehicle.
If we could give more than 5 Stars we would. M[e] and my Husband would just like to commend Conwell & Brandon-Lee on their excellent Customer Service. We would like to thank them for the Friendly and Professional Manner in which we were assisted when Purchasing our Vehicle. They ensured that we were happy and satisfied with our purchase before leaving the premises. We will definitely be returning in future and recommending WeBuyCars Richmond Park to all of our friends and family. Thank you so much, and keep it up!
I want to commend Heine le Roux from the Pretoria Branch. I decided to sell one of our extra vehicles, I thought, I'd give WeBuyCars a chance. Heine contact me asked a few questions and we made an appointment for him to meet with us at our home. Heine was punctual, professional and explained to us what the process as well as what to expect. He made us an offer which we accepted and within an hour the deal was done. Thank you, Heine, you certainly made our experience an easy one. I will recommend WeBuyCars to all my friends want to sell or buy cars.
"I was a bit skeptical to try WeBuyCars but eventually decided to visit them , not only did I get my asking price but also phenomenal service from Frikkie in Centurion. The deal was done and money in my account within 30 min?"
"I purchased a motor car today and was helped by the most efficient F&I consultant. Sadia Khan thank you so much for all your assistance with my purchase, just your manner made it feel like I was dealing with family."
If you're looking for phenomenal service of someone who goes above and beyond ask for the Branch Manager Henry Harber. We had 2 issues on our car which we couldn't fault WeBuyCars for and took it back there today and he sorted it out for us in less than 15 minutes. He made a very stressful situation for us so easy. Thank you again Henry for everything. Was such a pleasure dealing with you.
"Rob Pretorius, from the moment we stepped into the Midstream branch, you welcomed us and tended to us with friendly, efficient professionalism. Detailed information was provided regarding warranty, service plan options and financing process. Feedback on the status of the vehicles service and 101 was promptly provided. Sadia Khan you made the financing process absolutely painless! It was a pleasure making the deal with both of you. A huge thank you to husband for an amazing birthday present!"
"A supermarket of cars is a good description of this place. All cars; small -> big, cheap -> not so cheap, basic -> luxury cars ... all kinds really. Secure parking & friendly staff... Large spacious place... I think you can also view auction lots there too. There is a coffee shop inside. Insurance agents offices, satellite, financial services providers offices, etc ... all are housed in there."
"I sold my car online in 20 min I got a call, next day the car evaluation was done, the final offer exceeded my expectations ??I told my friends & family about the service. The whole of Vodacom will know soon ???"
"They are busy and efficient. They purchased a vehicle and paid out immediately. I tried selling privately but it's a hard sell. I was impressed with the speed at which they made an offer, purchased and paid for the vehicle. I was not impressed with the wait before being evaluated but they are busy. I advise scheduling an evaluation at your convenience. Would definitely sell to them again."
Excellent and efficient service to sell your car. Over and done in 15 minutes including payment in the bank. Matthew was an absolute pleasure. Thank you.
John was very helpful and patient since I'm a woman buyer, I really didn't know what I was looking for, but his advice and honesty came tops for me. Every woman needs a patient John in their lives. Glad you were my salesperson..[.] [K]eep making people feel this great. I would come back again for your service. And thank you for the car you recommended 😁!
Amazing place to buy a car from, they got many different types of car[s] with reasonable prices. They're so honest regarding the car faults if there is any[.] A very incredible customer service. Special thanks to Marc the guy who was helping me out. I got [myself] a pe[r]fect car I am so happy with the experi[e]nce.
What an absolute amazing experience! I went to see what my car is worth, and ended up buying a new car simply because of the lovely experience at the branch. Staff is extremely friendly and welcoming. Gave me great advice. We had something to eat there at their lovely We Café. Everything is very neat and clean. And they assisted me with everything. They can get busy, so some delay is inevitable, but a 2 day turnaround time was amazing. The staff was very friendly and stayed till late to assist me in getting everything done. The only negative was that there was a little bit of internet/signal issues which delayed some of the transactions in the office. Thx for a great experience. Paul Potgieter, Brandon Knight, Hester Odendaal
"Ashwin and Charlotte you guys are the best. Thank you for the great service. Just sold my car in under 45min."
"Very quick, helpful and friendly service. Got an offer within an hour of asses[s]ing my vehicle and assisted with guiding me to who to contact with documentation required for the sale. Had money in my bank before leaving the pod. What a pleasure to do business with them. Highly recommended."
"If you‘re looking for a reputable place to get a used car in South Africa, then this is for you. Everything you need to know about a car without doing all the dirty hard work these guys will tell you everything everything there is to say about the car to buy and what needs to be done and when you should do it so that your car is roadworthy and so that you are able to be safe in your vehicle. The place is clean and the cars are clean. Everything is clean!"




