SustainabilityFrequently Asked Questions
What are the terms and conditions applying to the trade-in assistance finance offer?
How do I buy a car from WeBuyCars?
How do I trade in my car?
What is the difference between Category A and Category B cars?
What are the things to consider when looking at a vehicle?
How does free vehicle delivery work?
How can I reserve a vehicle and what are the steps?
How does the vehicle collection work?
Is the Reserve Now deposit refundable?
How can I cancel my Reserve Now request?
How does the Ozow payment portal work?
What should I do if my vehicle needs repairs or has a mechanical breakdown?
What does it mean when a vehicle has a Best Buy tag?
What are the terms and conditions for customers going on a test drive?
What documents are required to buy a vehicle?
Can you tell me more about NaTIS registrations and RC1’s?
Can a vehicle be transported to a branch closer to me?
What do the different vehicle condition stickers mean?
What can I do if I’m unable to log into my WeBuyCars account?
Are your vehicle prices negotiable?
Why has a vehicle's price been reduced?
Can you tell me who the previous vehicle owner was?
Can I buy a car without paying a deposit?
Why would a vehicle not have a used vehicle condition report?
Can you supply me with a vehicle's VIN number?
What does the used vehicle condition report focus on?
Can I bring my own mechanic to evaluate the vehicle?
Why should I trust the used vehicle condition report for transparency?
Do I need a licence to buy a vehicle?
Can I buy a bike with a learner’s licence?
Can I finance a category B vehicle?
What’s the estimated repair cost for the roadworthy issues identified in the used vehicle report?
Does the condition report indicate if the vehicle was in an accident?
Can you tell if a car has been in an accident?
What does “uneconomical to repair” mean?
What is eNaTIS and what do the vehicle codes mean?
Does WeBuyCars disclose vehicle defects?
How does the Drive.co.za offering work?
What is Dekra?
Can you tell me more about the Peace of Mind Protector?
Can you tell me more about the Buy Now, Pay Next Year offer?
How does the Buy today, Pay next year promotion work?
This is a special offer that allows you to purchase a vehicle now, using bank finance, but only start paying for it next year.
Who qualifies for this offer?
Clients purchasing a Category A vehicle using bank finance arranged by WeBuyCars between now and the end of the year.
When will I pay my first instalment?
Your first repayment will be due on your first salary date in the new year, so you can enjoy your new vehicle over the holidays without immediate financial commitments.
How does this benefit me?
This initiative provides you the flexibility to drive your new car now and manage your finances better by deferring the initial payment until after the holidays.
What must I do?
Once your finance application has been pre-approved and our Finance & Insurance representative has contacted you, please inform them that you would like to take up this deferred payment option. They will be able to inform you if you qualify, based on the specific bank’s credit and risk assessment.
Are there terms and conditions that apply?
Yes, there are terms and conditions that apply. This offer applies to Category A vehicles only since Category B vehicles cannot be financed but it applies to any Category A vehicle at any WeBuyCars branch nationally.
This offer only applies to permanently employed, fixed salary earners. The payment holiday is subject to finance house approval and client risk profile.
All information with the proviso that mistakes, printing, setting and typing errors may occur. Initiation fee and service fee may be applicable. Ts and Cs apply.
How do I sell my car through WeBuyCars?
How does WeBuyCars decide on an offer for my vehicle?
What happens after I accept an offer from WeBuyCars?
What happens during an appointment with a WeBuyCars Buyer?
Is it possible for the final offer to differ from the original estimated offer?
Will WeBuyCars definitely purchase my vehicle at an appointment?
What does WeBuyCars require from me during an appointment?
How soon will I receive payment?
How soon will I hear from you, after completing the online application?
Do I need to do a roadworthy test on my vehicle?
What type of vehicles do you buy?
Where do you buy vehicles?
How can I find a specific vehicle?
How can I get an online car valuation?
Where can I get a physical car evaluation?
What’s the difference between an online valuation and a physical evaluation?
Can I finance a vehicle?
Can I arrange my own finance?
Why do some vehicles only qualify for a Capitec Vehicle Loan?
How can I calculate the possible monthly instalment on a vehicle?
Where should I submit finance documents?
What documents are required to buy a vehicle through finance?
Can customers who are blacklisted get vehicle finance?
How do I sign my finance documents?
Online Car Auctions to the Public
Daily online auctions, nationally.
Check out the daily New Arrival Auction and Promotion Auction on our website.
